Industry: Business Process Management
Year Founded: 2009
Location: Novel Coworking Gaslamp, San Diego
How is your business innovating and providing something new?
“IntelligenceBank is an award-winning SaaS platform that helps teams better manage their business processes online. From a single platform, uniquely IntelligenceBank offers four niche products: Digital Asset Management for marketing departments, Board Portals for corporate secretaries, Risk and Compliance Platforms for risk managers and Knowledge Management for teams who want an easy way to share and manage information and ultimately reduce operational risk.
Some of our clients include Texas Department of Health and Ageing, Hertz, Two Roads, Carlsberg, KFC and Baptist Health.”
Why did you choose to move into Level Office’s downtown San Diego offices?
“We chose Level due to the great environment, friendly helpful staff, facilities and of course the rooftop garden has been a big plus to host client meetings.”
When did you first feel successful?
“Success is a funny concept in the world of startups as there are key moments of success at each stage of the journey. The first ‘success’ milestone was achieving ‘product market fit’ – that is – creating a suite of products, that have high demand for millions of customers. Since that’s been achieved, for IntelligenceBank, it’s all about growth. IntelligenceBank was originally founded in Australia 8 years ago, and 3 years ago, we launched in the US to meet market demand. Since being in the US, our business has literally exploded, now with half of our client base coming from North America.”
What has been the greatest reward in starting a business?
“The biggest reward is not only monetary – but the satisfaction of creating something that’s never existed before and of course, building a team of great people.”
What has been the key to your company’s success?
“They key to IntelligenceBank’s success has been based on three things: Persistence, 6 Star Customer Service and attracting great people to the business.”