X Level Office has changed its name to Novel Coworking, a name that more accurately represents what we're about: Partnering with our clients to provide the space and resources they need to innovate and write their story. It’s our hope that as each of our members pens their future in our space, Novel Coworking can provide the blank pages for their success.

BOOK A TOUR

What
Chicago (The Loop)
Chicago (West Loop)
Chicago (Wacker)
Houston (Theater District)
Houston (Scanlan Building)
Dallas (Katy Building)
Charlotte (Uptown)
Jacksonville (Groover-Stewart Building)
Seattle (Pioneer Building)
Alexandria (Old Town)
Indianapolis (Circle Tower)
Pittsburgh (Golden Triangle)
San Diego (Gaslamp)
Denver (16th Street)
Chicago (River North)
Kansas City (Kessler Building)
Richmond (Shockoe Slip)
Nashville (5th Avenue)
Minneapolis (Lasalle Building)
Boulder (15th and Canyon)
Cincinnati (Hooper Building)
All
America Chicago
Africa Abidjan
Africa Accra
Africa Addis Ababa
Africa Algiers
Africa Asmara
Africa Bamako
Africa Bangui
Africa Banjul
Africa Bissau
Africa Blantyre
Africa Brazzaville
Africa Bujumbura
Africa Cairo
Africa Casablanca
Africa Ceuta
Africa Conakry
Africa Dakar
Africa Dar es Salaam
Africa Djibouti
Africa Douala
Africa El Aaiun
Africa Freetown
Africa Gaborone
Africa Harare
Africa Johannesburg
Africa Juba
Africa Kampala
Africa Khartoum
Africa Kigali
Africa Kinshasa
Africa Lagos
Africa Libreville
Africa Lome
Africa Luanda
Africa Lubumbashi
Africa Lusaka
Africa Malabo
Africa Maputo
Africa Maseru
Africa Mbabane
Africa Mogadishu
Africa Monrovia
Africa Nairobi
Africa Ndjamena
Africa Niamey
Africa Nouakchott
Africa Ouagadougou
Africa Porto-Novo
Africa Sao Tome
Africa Tripoli
Africa Tunis
Africa Windhoek
America Adak
America Anchorage
America Anguilla
America Antigua
America Araguaina
America Argentina - Buenos Aires
America Argentina - Catamarca
America Argentina - Cordoba
America Argentina - Jujuy
America Argentina - La Rioja
America Argentina - Mendoza
America Argentina - Rio Gallegos
America Argentina - Salta
America Argentina - San Juan
America Argentina - San Luis
America Argentina - Tucuman
America Argentina - Ushuaia
America Aruba
America Asuncion
America Atikokan
America Bahia
America Bahia Banderas
America Barbados
America Belem
America Belize
America Blanc-Sablon
America Boa Vista
America Bogota
America Boise
America Cambridge Bay
America Campo Grande
America Cancun
America Caracas
America Cayenne
America Cayman
America Chicago
America Chihuahua
America Costa Rica
America Creston
America Cuiaba
America Curacao
America Danmarkshavn
America Dawson
America Dawson Creek
America Denver
America Detroit
America Dominica
America Edmonton
America Eirunepe
America El Salvador
America Fort Nelson
America Fortaleza
America Glace Bay
America Godthab
America Goose Bay
America Grand Turk
America Grenada
America Guadeloupe
America Guatemala
America Guayaquil
America Guyana
America Halifax
America Havana
America Hermosillo
America Indiana - Indianapolis
America Indiana - Knox
America Indiana - Marengo
America Indiana - Petersburg
America Indiana - Tell City
America Indiana - Vevay
America Indiana - Vincennes
America Indiana - Winamac
America Inuvik
America Iqaluit
America Jamaica
America Juneau
America Kentucky - Louisville
America Kentucky - Monticello
America Kralendijk
America La Paz
America Lima
America Los Angeles
America Lower Princes
America Maceio
America Managua
America Manaus
America Marigot
America Martinique
America Matamoros
America Mazatlan
America Menominee
America Merida
America Metlakatla
America Mexico City
America Miquelon
America Moncton
America Monterrey
America Montevideo
America Montserrat
America Nassau
America New York
America Nipigon
America Nome
America Noronha
America North Dakota - Beulah
America North Dakota - Center
America North Dakota - New Salem
America Ojinaga
America Panama
America Pangnirtung
America Paramaribo
America Phoenix
America Port-au-Prince
America Port of Spain
America Porto Velho
America Puerto Rico
America Punta Arenas
America Rainy River
America Rankin Inlet
America Recife
America Regina
America Resolute
America Rio Branco
America Santarem
America Santiago
America Santo Domingo
America Sao Paulo
America Scoresbysund
America Sitka
America St Barthelemy
America St Johns
America St Kitts
America St Lucia
America St Thomas
America St Vincent
America Swift Current
America Tegucigalpa
America Thule
America Thunder Bay
America Tijuana
America Toronto
America Tortola
America Vancouver
America Whitehorse
America Winnipeg
America Yakutat
America Yellowknife
Antarctica Casey
Antarctica Davis
Antarctica DumontDUrville
Antarctica Macquarie
Antarctica Mawson
Antarctica McMurdo
Antarctica Palmer
Antarctica Rothera
Antarctica Syowa
Antarctica Troll
Antarctica Vostok
Arctic Longyearbyen
Asia Aden
Asia Almaty
Asia Amman
Asia Anadyr
Asia Aqtau
Asia Aqtobe
Asia Ashgabat
Asia Atyrau
Asia Baghdad
Asia Bahrain
Asia Baku
Asia Bangkok
Asia Barnaul
Asia Beirut
Asia Bishkek
Asia Brunei
Asia Chita
Asia Choibalsan
Asia Colombo
Asia Damascus
Asia Dhaka
Asia Dili
Asia Dubai
Asia Dushanbe
Asia Famagusta
Asia Gaza
Asia Hebron
Asia Ho Chi Minh
Asia Hong Kong
Asia Hovd
Asia Irkutsk
Asia Jakarta
Asia Jayapura
Asia Jerusalem
Asia Kabul
Asia Kamchatka
Asia Karachi
Asia Kathmandu
Asia Khandyga
Asia Kolkata
Asia Krasnoyarsk
Asia Kuala Lumpur
Asia Kuching
Asia Kuwait
Asia Macau
Asia Magadan
Asia Makassar
Asia Manila
Asia Muscat
Asia Nicosia
Asia Novokuznetsk
Asia Novosibirsk
Asia Omsk
Asia Oral
Asia Phnom Penh
Asia Pontianak
Asia Pyongyang
Asia Qatar
Asia Qyzylorda
Asia Riyadh
Asia Sakhalin
Asia Samarkand
Asia Seoul
Asia Shanghai
Asia Singapore
Asia Srednekolymsk
Asia Taipei
Asia Tashkent
Asia Tbilisi
Asia Tehran
Asia Thimphu
Asia Tokyo
Asia Tomsk
Asia Ulaanbaatar
Asia Urumqi
Asia Ust-Nera
Asia Vientiane
Asia Vladivostok
Asia Yakutsk
Asia Yangon
Asia Yekaterinburg
Asia Yerevan
Atlantic Azores
Atlantic Bermuda
Atlantic Canary
Atlantic Cape Verde
Atlantic Faroe
Atlantic Madeira
Atlantic Reykjavik
Atlantic South Georgia
Atlantic St Helena
Atlantic Stanley
Australia Adelaide
Australia Brisbane
Australia Broken Hill
Australia Currie
Australia Darwin
Australia Eucla
Australia Hobart
Australia Lindeman
Australia Lord Howe
Australia Melbourne
Australia Perth
Australia Sydney
Europe Amsterdam
Europe Andorra
Europe Astrakhan
Europe Athens
Europe Belgrade
Europe Berlin
Europe Bratislava
Europe Brussels
Europe Bucharest
Europe Budapest
Europe Busingen
Europe Chisinau
Europe Copenhagen
Europe Dublin
Europe Gibraltar
Europe Guernsey
Europe Helsinki
Europe Isle of Man
Europe Istanbul
Europe Jersey
Europe Kaliningrad
Europe Kiev
Europe Kirov
Europe Lisbon
Europe Ljubljana
Europe London
Europe Luxembourg
Europe Madrid
Europe Malta
Europe Mariehamn
Europe Minsk
Europe Monaco
Europe Moscow
Europe Oslo
Europe Paris
Europe Podgorica
Europe Prague
Europe Riga
Europe Rome
Europe Samara
Europe San Marino
Europe Sarajevo
Europe Saratov
Europe Simferopol
Europe Skopje
Europe Sofia
Europe Stockholm
Europe Tallinn
Europe Tirane
Europe Ulyanovsk
Europe Uzhgorod
Europe Vaduz
Europe Vatican
Europe Vienna
Europe Vilnius
Europe Volgograd
Europe Warsaw
Europe Zagreb
Europe Zaporozhye
Europe Zurich
Indian Antananarivo
Indian Chagos
Indian Christmas
Indian Cocos
Indian Comoro
Indian Kerguelen
Indian Mahe
Indian Maldives
Indian Mauritius
Indian Mayotte
Indian Reunion
Pacific Apia
Pacific Auckland
Pacific Bougainville
Pacific Chatham
Pacific Chuuk
Pacific Easter
Pacific Efate
Pacific Enderbury
Pacific Fakaofo
Pacific Fiji
Pacific Funafuti
Pacific Galapagos
Pacific Gambier
Pacific Guadalcanal
Pacific Guam
Pacific Honolulu
Pacific Kiritimati
Pacific Kosrae
Pacific Kwajalein
Pacific Majuro
Pacific Marquesas
Pacific Midway
Pacific Nauru
Pacific Niue
Pacific Norfolk
Pacific Noumea
Pacific Pago Pago
Pacific Palau
Pacific Pitcairn
Pacific Pohnpei
Pacific Port Moresby
Pacific Rarotonga
Pacific Saipan
Pacific Tahiti
Pacific Tarawa
Pacific Tongatapu
Pacific Wake
Pacific Wallis
UTC
Hawaii-Aleutian Standard Time (HAST)
Hawaii-Aleutian with Daylight Savings Time (HADT)
Alaska Standard Time (AKST)
Alaska with Daylight Savings Time (AKDT)
Pacific Standard Time (PST)
Pacific with Daylight Savings Time (PDT)
Mountain Standard Time (MST)
Mountain with Daylight Savings Time (MDT)
Central Standard Time (CST)
Central with Daylight Savings Time (CDT)
Eastern Standard Time (EST)
Eastern with Daylight Savings Time (EDT)
Atlantic Standard Time (AST)
Atlantic with Daylight Savings Time (ADT)
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
2018
2019
2020
2021
Mon
Tue
Wed
Thu
Fri
Sat
Sun
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
X

 

Anytime there is a merger of two companies, the news rhetoric always mentions standard statements such as “economies of scale,” “increased productivity,” and “cost savings.” Economies of scale and cost savings are reasonably easy to explain and understand, but what exactly does increased productivity mean?

 

What Is Productivity?

A very simple question, but one which many people, especially those in management, can find difficulty in explaining. Productivity is a statistical relationship between the number of outputs divided by the number of inputs. In simple terms, if two companies are producing very similar widgets, at the same cost, then the company who can produce more at the same expenditure could be deemed to be the more productive company. However, things are not quite as simple as that equation might suggest.

 

The Quality Of The Product

Let’s imagine that inside a factory there are two workers, both doing the same job. Worker A produces 100 widgets every day; worker B produces 60. On first glance, it would appear that worker A is the more productive employee. However, if we add a second piece of information to the discussion, which is that 50% of everything worker A produces is faulty or substandard compared to worker B, who always produces perfect widgets, then worker B would be the more productive employee. That is one of the reasons why it is so difficult to measure the productivity of an organization; there are simply so many variables. As an owner of a company, once you identify this issue, it is important to raise the issue with worker A and explain that maybe if they slow down, their product quality could improve. Provided this is handled delicately, worker A will benefit from this advice and ultimately become a more valuable employee.

 

Explain The Company’s Goals And Targets, And Link Your Employees Efforts To The Results

There are many jobs that could be repetitive and monotonous. Many managers go to meetings and talk about out-of-the-box thinking and the company’s vision, but to an associate employee, that means nothing. The key to improving an employee’s productivity is to make them feel a part of the company, to feel the vision, and understand how they fit into the equation. When they see and feel a direct correlation between the work they are entrusted with and the company goals, they are much more likely to feel motivated to perform with renewed vigor and enthusiasm, which will inevitably increase their productivity.

 

Choose Appropriate Key Performance Indicators

The next thing to consider is your Key Performance Indicators (KPIs). The most important thing to consider when choosing these is only to pick indicators that you have direct control over. Let’s imagine that you own a business that caters to the tourist industry in a city renowned for excellent skiing conditions. Although the weather is a key factor for your business, it is not a KPI because you do not have control over it. To ensure that the store remains productive regardless of the weather conditions, you could make sure you had a variety of activities that cater to all weather conditions. This would be an excellent key performance indicator as it is something over which you have total control.

 

Measuring Service Productivity

Perhaps one of the most challenging roles to measure regarding productivity is people engaged in customer service. Unlike sales, where it is relatively easy to measure how many items are sold, customer service is a lot more challenging. A perfect example might be the customer service agent who deals with 15 people every hour. His colleague may only deal with 5 people an hour, but there is no guarantee that the first person is more productive. If every customer that he speaks to is left feeling abandoned or poorly treated by the agent, then what benefit does he bring to the company. Likewise, if the other agent successfully deals with their callers, who all leave with a positive viewpoint of the company, then surely the second agent is much more productive and beneficial to the company. Sales are all about growing the client database, but customer service is all about retaining that database. Many companies are unaware of just how vital good customer service is. It is also essential to remember that in the drive for increased productivity, you do not contribute to a decrease in productivity. Certain companies, for instance, ask their staff to either log every task that they complete, or to produce a record of work at the end of every week. This could cause the employees to be so consumed in logging every possible task they complete, and could possibly take time away from completing other items. That is why there is a delicate balance to be struck between measuring productivity and achieving the ultimate goal of increasing it.

 

At Level Office, we work hard to provide the best solutions for entrepreneurs to get ahead in business. Not only do we operate out of some of the best office space around the United States, but we also focus on providing constructive and innovative ideas and concepts to help small businesses grow. Check out our blog for more business insights.